Refund policy

At Tuck and Tots, we want you to be delighted with your purchase. If for any reason you are not fully satisfied, we offer a simple return and exchange process.

Exchange Policy
• Exchanges can be requested only within 5 days of delivery. All shipping charges applicable to exchanges shall be borne by the customer.
• Items must be in their original, unused, and unwashed condition with all tags and packaging intact.

Return Policy
• Returns can be initiated within 5 days of delivery.
• The amount of the product you purchased will be converted into store credit, with a 10% deduction applied to that amount.
• Shipping charges are non-refundable and will also be deducted.
• Returned items must be in their original condition with tags and packaging intact.

Non-Returnable Items
• Worn, washed, or damaged nightwear.
• Personalized, custom-made, or sale items.

Refunds
• Refunds will be provided in the form of store credit, valid for six months.
• Processing time: 5–7 working days after the returned item is received and approved.

Assistance
• For assistance with returns or exchanges, feel free to Contact Us. We’re always happy to help.